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Customer Self ServicesChola MS General Insurance Company in India - About Us
Get To Know Us
Chola MS General Insurance Company Limited is a Joint Venture between the Murugappa Group and Mitsui Sumitomo Insurance Company Limited, Japan.
Chola MS offers a wide range of insurance products that include Motor, Health, Property, Accident, Engineering, Liability, Marine, Travel and Crop insurance for individuals and corporates. In FY 2023-24, the company achieved a Gross Written Premium (GWP) of INR 75,329 million. Chola MS has 200 branches and over 30,000 intermediaries across the country.
Chola MS champions a brand philosophy called T3, which stands for Trust, Transparency, and Technology. It has also been consistently recognised and awarded by the Government of India, international entities and ratings agencies for its insurance service and delivery innovations.
Our Philosophy
Trust
We believe that trust is the one common thread that binds us, our agents and you. And we give our best to uphold your trust in every step. Firstly, we have earned the reputation of being good listeners.
Transparency
We maintain utmost transparency to give you the complete picture of our products. By using simple words instead of jargons and by explaining every feature in detail; we make sure you understand the process from end-to-end.
Technology
Through technology-enabled channels like our website and 24x7 call center services, reaching us is now effortless and saves time. We've invested in the right technology to make processes simple and deliver a great customer experience.
Board Of Directors
Mr M M Murugappan
Chairman
Mr Margam Rama Prasad
Director
Mr Sujay Banarji
Director
Ms. Kasivajjula Ramadevi
Director
Mr.Sridharan Rangarajan
Director
Mr V Suryanarayanan
Managing Director
Mr. Naoki Takeda
Director
Mr. Osamu Akine
Whole-time Director
Murugappa
A 124-year-old conglomerate with presence across India and the world, the INR 778 billion (77,881 crore) Murugappa Group has diverse businesses in agriculture, engineering, financial services and more.
The Group has 9 listed companies: Carborundum Universal Limited, CG Power & Industrial Solutions Limited, Cholamandalam Financial Holdings Limited, Cholamandalam Investment & Finance Company Limited, Coromandel International Limited, EID Parry (India) Limited, Shanthi Gears Limited, Tube Investments of India Limited and Wendt India Limited. Other major companies include Cholamandalam MS General Insurance Company Limited and Parry Agro Industries Limited. Brands such as Ajax, Hercules, BSA, Montra, Montra Electric, Mach City, Chola, Chola MS, CG Power, Shanthi Gears, CUMI, Gromor, Paramfos, Parry’s are part of the Group’s illustrious stable.
Abrasives, technical ceramics, electro minerals, electric vehicles, auto components, fans, transformers, signalling equipment for railways, bicycles, fertilisers, sugar, tea and several other products make up the Group’s business interests.
Guided by the five lights — integrity, passion, quality, respect and responsibility — and a culture of professionalism, the Group has a workforce of over 83,500 employees.
For more information, see www.murugappa.com
Key Management.
V Suryanarayanan
Managing Director
Osamu Akine
Wholetime Director
Ashish Hallan
President & Chief Operating Officer
S Venugopalan
Executive Vice President and Chief Financial Officer
Praveen Kumar Pathak
Chief Technical officer
Mahendra Kumar Tripathi
Chief Compliance Officer & Company Secretary
Chitra K
Senior Vice President and Head – Digital, Branding & Corporate Communications
Suresh Surendranathan
Chief Technology Officer
Abhiranjan Gupta
Senior Vice President & Chief Investment Officer
Shailen Merchant
Senior Vice President & Head – Human Resources
S K Rangaswamy
Vice President, Chief Risk Officer and Head- Operations & CRM
Chandar Ramamurthy
Senior Associate Vice President and Head - Reinsurance
Punit Agarwal
Senior Associate Vice President & Head- Internal Audit & FCU
Awards & Recognitions
Most Trusted Brands of India
We won the consumer choice award through an independent research conducted with PAN India audience evaluating the brand on parameters such as brand recall, trust, adaptability and relatability.
Amiable Insurer
We were honoured for our remarkable contributions and innovation in the domain of non –life Insurance by ET EDGE.
Runner Up - Best Strategies for Insurance Spreading India
Indian Chamber of Commerce along with Insurance Institute of India, Life Council of India, General Insurance Council, National Insurance Academy and PwC India as Process Reviewer honoured us with this merit
Best Mid Size General Insurer
Mint Annual BFSI Summit & Awards 2023 in its 16th Edition conferred us with this award to felicitate outperformers in the financial services industry
Best Digital Awareness Campaign
4th Annual BFSI Excellence Award hosted by Quantic presented this prestigious award for our extensive social and digital campaigns on ‘Simple Hai’
Pride of Tamil Nadu Award for BFSI (Banking, Financial Services and Insurance) Sector
Chola MS was conferred with thePride of Tamil Nadu Award for General Insurance category for its performance, growth, market innovation, customer service and technology.
Dream Companies to work for in Private Insurance Sector
Chola MS was named as one of the Dream Companies to work for in Private Insurance Sector 2017 presented by Times Ascent.
Best CSR Practice
Chola MS was conferred with the “BEST CSR PRACTICE” Award. The award recognises the company for its continuous contribution to CSR activities.
The Economic Times Best Brands 2020
CHOLA MS has been recognized as one of ‘The Economic Times Best Brands 2020’
Golden Peacock Award – Risk Management
Chola MS was conferred the coveted ‘Golden Peacock Award 2017’ for Risk Management Organised by “Institute of Directors”.
Society Above All !
Ambulance Inauguration @ Head Office, Chennai on 01.11.2023 – Hindu Mission (Tambaram)
Provision of Ambulance amounting to Rs.25.98 Lakh for use by Hindu Mission Hospital, Chennai, at Tambaram and nearby areas, through Rotary Club of Chennai Upscale, Chennai.
By Chola MS CSR Department, Chennai
Bus Inauguration @ Hyderabad on 21.11.2024 – Sankara Eye care
Provision of bus amounting to Rs.33.5 Lakh for use by Sankara Eye Foundation Hospital, Hyderabad, through Sri Kanchi Kamakoti Medical Trust, Coimbatore
By Chola MS CSR Department, Chennai
Bus Inauguration @ Ludhiana on 01.02.2024 – Sankara Eye care
Provision of bus amounting to Rs.34 Lakh for use by Sankara Eye Foundation Hospital, Ludhiana, through Sri Kanchi Kamakoti Medical Trust, Coimbatore
By Chola MS CSR Department, Chennai
Inauguration of Ultra sound machine @ Idhayangal Trust, Coimbatore on 09.02.2024
Contribution towards medical equipment – Ultrasound scanner to Idhayangal Charitable trust, Coimbatore amounting to Rs.14 Lakh
G Kuppuswamy Naidu memorial Hospital - Ventilator for Neonatal Incentive Care Unit – Coimbatore
Contribution towards supporting with a ventilator for Neonatal Incentive care unit at G Kuppuswamy Naidu Memorial Hospital, Coimbatore, amounting to Rs.33 Lakh
Voluntary Health services (VHS), Adyar, Chennai –Cusa Machine for Neurosurgery Department
Support to purchase of Neuro Endoscope Equipment amounting to Rs.45 Lakh to help various surgeries in the brain/spine to The Voluntary Health Services, Chennai.
Jayam special school – Ayapakkam (Chennai) – support for Construction of One Room
Financial support to Construction of one room amounting to Rs.10 Lakh in Jayam Special School, Chennai, with Residential Care Facility for Students with Disabilities
V-Excel Educational Trust, Chennai –To support Early intervention and remedial education for disadvantaged children with special needs
Contribution for an amount of Rs.10 Lakh to adopt schools in economically disadvantaged areas (Outreach) to provide knowledge, therapeutic and remedial support for school students, who need such services until they are 12 years of age to V-Excel Education Trust benefitting around 200 students